As COVID-19 has been on the top of everyone’s mind as of late, we understand your concerns about Coronavirus. As of recent, the California Dental Association has requested that all dentists practicing in California suspend non-emergency treatment between the dates of March 16th to an indefinite date in the future pending the actions of the State of California. Given the day-to-day nature of the virus, we are respectfully asking all emergency patients (new and scheduled) who are experiencing symptoms of any respiratory virus to call us to reschedule. Specifically, this means anyone who has or recently had a fever and is coughing, sneezing or having difficulty breathing, as well as anyone who has been exposed to someone with the COVID-19 virus. (As of this moment, there are nine confirmed cases currently in Napa County) We are ONLY seeing healthy friends and family in our office. We always comply with all CDC and OSHA directives for disease prevention and protection. In addition to sterilizing our clinical areas, we are asking our patients to limit their guest to one person and to thoroughly wash their hands when they arrive for their appointment and before leaving. You will see plenty of soap and clean disposable hand towels in our bathroom and you will find sanitary hand gel and tissues in every room. These are here for your use and comfort. Every single instrument is completely sterilized after every use. Our safety attire, including clinical jackets, face masks, and gloves are changed before seeing each patient. You may not realize it, but between patients, our dental assistants wipe down the dental chair and all surrounding surfaces with medical-grade disinfectant after each patient. This is part of our standard disease prevention protocol and we always do it. Above and beyond, we now apply the same protocol in the reception and other common areas. Lastly, if you have any special concerns, I will be happy to have one of our clinical team members call you back to answer your questions to see how we can best help you understand our laser-focused care here at Encore Dental at Napa!
Peace and Blessings,
Dr. Kevin Cabugao, Dentist and Director of Hospitality
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When you visit our office, helping you look better, feel better and live longer are our top priorities. Our dedicated team is committed to treating you like family and providing you with the highest level of prosthodontic care that you deserve.
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